Publisher

Riverbed

Riverbed licenses software, appliances and cloud services under its General Terms and a product-specific Additional Use Rights document, using concurrent, Licensed Device, Licensed Server, per-unit and capacity metrics, a Flex subscription model that moves between hardware, virtual and cloud variants, per-endpoint Aternity licence units, and monthly Cloud Services Credits.

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Overview articleRiverbed licensingRiverbed licenses software, appliances and cloud services under its General Terms and a product-specific Additional Use Rights document, using concurrent, Licensed Device, Licensed Server, per-unit and capacity metrics, a Flex subscription model that moves between hardware, virtual and cloud variants, per-endpoint Aternity licence units, and monthly Cloud Services Credits.Cited · Edited 2026-09-30 · 14 references

Guides

Riverbed SteelHead and Flex licensingCited · Edited 2026-09-30

Riverbed Aternity and APM licensingCited · Edited 2026-09-30

Riverbed network performance management licensingCited · Edited 2026-09-30

Riverbed General Terms, support and auditCited · Edited 2026-09-30

Licensing Data

From the Riverbed catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 82 verbatim excerpts from 20 Riverbed documents.

Metrics 15

APM licenseAgent Application Add-on (Aternity)Other AppUnit (SteelHead SaaS)Other Aternity license unitEndpoint CapacityOther Cloud Services CreditCredit Concurrent user or executionUser De-duplicated flows per minuteOther

Rules 49

All licences end when the agreement terminates or expiresTerm APM licences count JVMs, .NET servers and fractional containersCounting Appliances are supported for five years after End of AvailabilityLifecycle Aternity 360 services must all run on the same endpoints for the termCounting Aternity Hosted Solution requires a valid licence and an active hosting subscriptionPrerequisite Aternity licences are released after 14 days without reportingCounting Aternity license units are consumed by device typeCounting Capacity licences apply per instanceCounting

Programs 6

Aternity 360 SubscriptionSubscription tier Cloud Services CreditsConsumption Evaluation and No-Charge OfferingsEvaluation Flex Software License (Riverbed Flex)Subscription umbrella Riverbed Support Services (Gold, Gold Plus, Platinum)Support Spares, Lab Units and NFR SoftwareLicense type

SKUs 9

AppResponse Flex license (FLEX-SM, FLEX-MD, FLEX-LG)FLEX-SM; FLEX-MD; FLEX-LG Aternity EUEM Essentials, Enterprise and Aternity 360 subscriptionsCited NetIM Collectors subscription (NETIM-COLLECTSUB)NETIM-COLLECTSUB NetProfiler Virtual base and expansion (SCNP-VE-BASE, SCNP-VE-EXP)SCNP-VE-BASE; SCNP-VE-EXP; SCNP-DP-VE SteelHead Cloud CCX PERF-TIER1 to PERF-TIER5-H (RiOS 9.x)CCX PERF-TIER1 to CCX PERF-TIER5-H SteelHead CX 90 Series appliance (CXA-02090, CXA-04090, CXA-06090, CXA-8090)CXA-02090; CXA-04090; CXA-06090; CXA-8090 SteelHead CX580, CX780 and CX3080 feature-tier license (Essentials, Standard, Enterprise)Cited SteelHead Flex subscription license (FLEX-25 to FLEX-6000)FLEX-25/50/100/200/400/500/750/1000/2000/3000/5000/6000

Products

All 39 Products

Network Management Tools 14

AppResponse, AppResponse 4190, AppResponse 8190, Flow Gateway, NetIM, NetIM Collectors, NetProfiler, NetProfiler 4290, and 6 more

WAN Optimization Software 12

Riverbed server software licensed per server, SteelHead, SteelHead (CX xx80, CX xx90, Virtual, Cloud), SteelHead Cloud, SteelHead Cloud (f/k/a Cloud Accelerator, SteelHead CCX), SteelHead CX 80 Series, SteelHead CX 90 Series, SteelHead CX xx80, and 4 more

Digital Employee Experience (DEX) Management Software 7

Aternity, Aternity 360, Aternity EUEM, Aternity EUEM / Aternity 360, Aternity EUEM Essentials, Aternity Intelligent Service Desk, Aternity Mobile

Monitoring Software 5

APM+, APM+ (AppInternals), Aternity APM, Transaction Analyzer, Transaction Analyzer Plus

AIOps Tools 1

Riverbed IQ