Appliances are supported for five years after End of Availability
Catalog row in Vendor License Rules · Cited
- Kind
- Lifecycle
- Statement
- Riverbed End of Life Policy: notices generally 60 to 90 days before End of Availability; appliance support, hardware repair and software maintenance continue for five years from EOA; License Upgrades may be sold for up to four years after EOA; Subscription products are supported until the end of the then-current term. (EOL policy page, undated)
- Applies when
- Planning refresh of end-of-availability products.
- Applies to
- Riverbed Appliance and Software products (excluding SteelConnect EX, Aternity and former OPNET products)
- Related programs