Zoom Product
Zoom Quality Management
Zoom Quality Management is a contact center product that uses AI speech analytics to automatically evaluate customer interactions. It helps supervisors spot patterns in team performance, review more interactions without more reviewers, and base coaching on data such as sentiment analysis. It is part of the Zoom CX ecosystem and is included in Zoom Contact Center Elite.
Zoom Quality Management is a Zoom product filed under Call & Contact Center Software. Lifecycle: no published lifecycle.
Source: Quality Management Software: For Your Entire CX Ecosystem | Zoom, retrieved 15 Oct 2026
Releases and Lifecycle
All Zoom productsRelease and support dates as published by Zoom; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.
- No published lifecycle 1
- Zoom Quality Management