Avaya Product

Avaya Aura Call Center Elite

Avaya Aura Call Center Elite is an Avaya product filed under Call & Contact Center Software. Lifecycle: versioned, 4 versions listed, latest 10.2 (18 Dec 2023).

Call & Contact Center Software

Releases and Lifecycle

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Release and support dates as published by Avaya; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.

Avaya Aura Call Center Elite 4 versions

Version	Released	End of sale	End of standard support	End of extended support	Source
10.2Avaya Product Lifecycle Policy	18 Dec 2023	–	–	–	[4]
10.1Avaya Product Lifecycle Policy	13 Dec 2021	–	31 Dec 2025	–	[2][4]
8.xAvaya Product Lifecycle Policy	–	13 Dec 2021	6 Mar 2023	–	[2]
7.xAvaya Product Lifecycle Policy	–	14 Dec 2020	14 Dec 2020	1 Dec 2025	[3]

Lifecycle Policy

Avaya Product Lifecycle Policy. Defines the events General Availability, End of Sale, End of Manufacturer Support, End of Parts Support, End of Support Sales and End of Life, with software typically supported about one year after End of Sale. [1]

Sources 3

End of Sale Notice: Avaya Aura 8.x Perpetual New Sales and Upgrades retrieved 2026-10-13
End of Sale Notice: Avaya Aura R7 New and Upgrades retrieved 2026-10-13
End of Manufacturer Support Notice: Avaya Aura Platform 10.1 retrieved 2026-10-13

Licensing Data

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Metrics 1

Concurrent User License (CU)Unit (agent, port, user, mailbox or directory entry)

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