Wrike Terms of Service
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Online Terms of Service (page title "Wrike Terms & Conditions") between Wrike, Inc. or its Affiliate and the Customer. Sections 1.18 (User), 2 (rights and limitations), 3 (trials, orders, fees, payment), 4 (term), 8 (additional terms including Wrike AI and Audit). States that it applies to new Orders and renewals effective on or after April 08, 2025.
- Evidence
- A Full User licence is required for each Full User
- The licence is limited to the number of User licences purchased
- The licence is limited to the number of User licences purchased (2)
- User licences can be added but not reduced during the term
- User licences cannot be shared but can be reassigned
- The Service may not be resold without written authorisation
- Affiliates may be provisioned, and the Customer is liable for them
- Wrike may audit the Customer's compliance
- Subscriptions renew automatically at then-current rates
- Upgrades and add-ons are prorated to the billing cycle
- No refunds or credits for unused periods, downgrades or removed add-ons
- No refunds or credits for unused periods, downgrades or removed add-ons (2)
- Fee increases can be declined by terminating in the current period
- Payment, currency and bank fees fall on the Customer
- Wrike may terminate with or without cause
- Add-Ons may be third-party services outside the Agreement
- Wrike may change the Terms without notice
- PHI requires a designated service and a Business Associate Agreement
- California law and San Diego courts govern
- Free trial services are not part of the Service
- Wrike AI is subject to fair usage Wrike determines
- Wrike does not train its AI models on Customer Data
- Wrike does not train its AI models on Customer Data (2)
- The Customer is responsible for Users' orders and invitations
- The Customer is responsible for Users' orders and invitations (2)
- The liability cap does not apply to a Customer breach of the licence limits
- The liability cap does not apply to a Customer breach of the licence limits (2)
- Wrike may suspend for payment unreceived within 14 days
- A converted Free account and its data are deleted after 180 days inactive
- The Customer may assign the Agreement only to an Affiliate or successor without consent