Licence reductions take effect at the end of the billing cycle
Catalog row in Vendor License Rules · Cited
- Kind
- Renewal
- Statement
- Reducing licenses article: licences must first be unassigned from users; a reduction takes effect at the end of the current billing cycle and access continues until the renewal date. Accounts with custom pricing or a signed contract may need Zoom Support. (vendor page undated; as published on 2026-09-30)
- Applies when
- True-down at renewal.
- Applies to
- Zoom Workplace, Zoom Phone and add-on plans.
- Related metrics
- Related programs