Customer content not used to train AI models
Catalog row in Vendor License Rules · Cited
- Kind
- AI
- Statement
- Terms of Service §10.2: Zoom does not use audio, video, chat, screen sharing, attachments or other communications-like Customer Content to train Zoom or third-party AI models. Services Description: AI Companion output is Customer Content. (document effective 2023-08-11; as published on 2026-09-30)
- Applies when
- Assessing AI Companion and ZoomMate data use.
- Applies to
- Zoom AI Companion, ZoomMate and all Services.
- Related metrics