Service credits must be claimed within 15 days
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- To receive a Service Credit the customer must email SysAid support within 15 days of the Downtime; credits apply to future fees and cannot be converted to cash. (effective 2026-06-30)
- Applies when
- Claiming SLA credits.
- Applies to
- SysAid Cloud Services.
- Related programs