Lapsed support cannot be reinstated after 12 months
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support may be renewed after a lapse only at Rubrik's discretion, back-dated to the end of the prior Support Term, and not once 12 months have passed since expiry.
- Applies when
- Support Services Plan has lapsed
- Applies to
- Rubrik Service and Software support