Repeated SLA failure allows termination and refund
Catalog row in Vendor License Rules · Cited
- Kind
- Service condition
- Statement
- GTC s7.3(c): after any listed SLA failure the Customer may terminate by written notice within 30 days and receive a refund under s6.3.
- Applies when
- SLA failure
- Applies to
- All Qualtrics Cloud Services
- Related programs