Oldest Interactions are deleted when the Access Limit is reached
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- XM for Customer Experience s4.2(a): the Access Limit spans the whole Subscription Term, excludes Responses, and is enforced by deleting the oldest Interactions by generation date. (effective 2026-06-10)
- Applies when
- Access Limit reached
- Applies to
- XM Discover functionality
- Related metrics
- Related programs