LICENSEWARE
PagerDuty Rule

Notification delivery commitment is 99.9 percent within five minutes

Catalog row in Vendor License Rules · Cited

Kind
Service level
Statement
SLA: First Responder Notifications are delivered within five minutes for 99.9 percent of notifications in a calendar month, on commercially reasonable efforts. (effective 2026-09-14)
Applies when
Assessing the SLA
Applies to
Hosted Services
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