PagerDuty Evidence

Notification delivery commitment is 99.9 percent within five minutes

Catalog row in Vendor License Evidence · Cited

Kind: Document excerpt
Excerpt: "the Hosted Service will deliver the First Responder Notification within the Notification Delivery Period for 99.9% of the notifications sent by the Hosted Service for the Customer during any calendar month."
Locator: SLA: Service Commitment
Applies to: Notification delivery commitment is 99.9 percent within five minutes
Supports rules: Notification delivery commitment is 99.9 percent within five minutes
Related programs: Standard Service Level Agreement credits
Sources: Standard Service Level Agreement (PagerDuty)