LICENSEWARE
Medallia Rule

Voice licences default to a 70/30 inbound-outbound split

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Voice licences are set as inbound or outbound and default to 70 percent inbound and 30 percent outbound if no configuration exists.
Applies when
Allocating voice licences without prior configuration
Applies to
Mindful Callback (on-premises)
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