Medallia Evidence

Voice licences default to a 70/30 inbound-outbound split

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "Voice licenses default to 70% inbound and 30% outbound if no configuration exists."
Locator: What is voice allocation?
Applies to: Voice licences default to a 70/30 inbound-outbound split
Supports rules: Voice licences default to a 70/30 inbound-outbound split
Related metrics: Inbound voice licence (Callback)
Outbound voice licence (Callback)
Sources: Voice allocation (Callback)