Standard maintenance until the next version, minimum 18 months; LTSB at least 24 months (2024)
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Archived Product Usage Guideline (August 2024): product maintenance is provided for a version until the next version is available, with a minimum of 18 months; LTSB versions under long-term maintenance (Premium Support, not SaaS) are maintained until the next LTSB, at least 24 months. The current Product Maintenance Overview (2026-05-22) instead states 12 months per major release. (effective 2024-08-01; listed as valid until 2025-04-15)
- Applies when
- Contracts under the terms valid until 15 April 2025.
- Applies to
- On-premises Matrix42 products.
- Related programs