LICENSEWARE
ManageEngine Rule

ServiceDesk Plus places no restriction on the number of end users

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
ServiceDesk Plus pricing FAQ: customers pay for administrators and technicians, with no restriction on the number of IT end users (requesters); IT assets are paid for when IT asset management is used. (vendor page undated; as published on 2026-09-27)
Applies when
Sizing ServiceDesk Plus for a large requester population.
Applies to
ServiceDesk Plus Cloud (pricing FAQ).
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