ServiceDesk Plus counts technician logins and nodes; non-login technicians are free
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- ServiceDesk Plus licensing is based on the number of nodes and technician logins. Unlimited technicians can be added, but only the licensed number, including the default administrator login, can log in; the rest are Non-Login technicians who can receive notifications. (vendor page undated; as published on 2026-09-27)
- Applies when
- Counting ServiceDesk Plus technician licences.
- Applies to
- ServiceDesk Plus on-premises and cloud.
- Related metrics