Helpdesk licensed per agent with one free agent
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Manage helpdesk agents (Lansweeper Classic): The Lansweeper Classic helpdesk is licensed per agent: unlimited users may submit tickets, each agent who handles tickets needs a licence, one free agent licence is included in every Lansweeper licence and unlimited agents are available for 20 days after installation or update. (knowledge-base article updated 2026-06-11; as published on 2026-09-27)
- Applies when
- Using the Lansweeper Classic helpdesk with more than one agent.
- Applies to
- Lansweeper Classic helpdesk.
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