Enterprise support tiers are Diamond, Platinum and Business
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Pricing FAQ: Diamond is 24x7 with a 30-minute SLA, Platinum is 24x7 with a 1-hour SLA and Business is regional business hours with a 2-hour SLA.
- Applies when
- Choosing a support level
- Applies to
- Kong Konnect Enterprise
- Related programs