Enterprise support tiers are Diamond, Platinum and Business
Catalog row in Vendor License Evidence · Cited
- Kind
- FAQ excerpt
- Excerpt
- “Diamond: 24x7 30-min SLA Platinum: 24x7 1-hour SLA Business: Regional business hours, 2-hour SLA”
- Locator
- Pricing page FAQ: Are there higher tiers of support available?
- Applies to
- Enterprise support tiers are Diamond, Platinum and Business
- Related programs