The console does not block users beyond the purchased quantity
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- All KnowBe4 pricing is based on seats. The console does not prevent administrators from adding users above the purchased licences, so directory syncs (Active Directory, SCIM) can push the count over the entitlement. Customers must contact their Customer Success Manager or Account Manager to buy additional licences.
- Applies when
- Monitoring seat consumption.
- Applies to
- KnowBe4 Security Awareness Training console with directory sync.
- Related metrics