KnowBe4 Evidence

Console does not prevent over-adding

Catalog row in Vendor License Evidence · Cited

Kind: FAQ excerpt
Excerpt: "While the console will not prevent you from adding users over your purchased licenses, you must contact your Customer Success Manager or Account Manager to re-evaluate your existing account if you need additional licenses."
Locator: KB 205070357, What Happens If I Exceed the Maximum Number of Users?
Applies to: The console does not block users beyond the purchased quantity
Supports rules: The console does not block users beyond the purchased quantity
Related metrics: User (seat)
Sources: User Quantity Limitations (KnowBe4 Knowledge Base)