LICENSEWARE
Ivanti Rule

ITSM licence bundle is set by role

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Neurons for ITSM License Manager: licence bundles (Help Desk, Service Desk, Service Management, Self Service and others) are sets of modules; each role is associated with a bundle, which decides which concurrent licence is consumed. Roles have no bundle by default and must be assigned one, or licence violation errors may be logged. (page updated 2026-08-20; as published on 2026-09-27)
Applies when
Configuring roles in Neurons for ITSM.
Applies to
Ivanti Neurons for ITSM.
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