Subscriptions renew automatically for the shorter of the prior term or one year
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- Customer Terms of Service s.4.1 and s.4.2: unless the Order says otherwise, a subscription renews automatically for the shorter of the prior term or one year. To stop renewal the customer must turn off auto-renewal in Account & Billing before the end of the Current Term. No cancellation or refund before the end of the Current Term.
- Applies when
- Planning non-renewal.
- Applies to
- All paid subscriptions.