Enhanced Support requires current Support for all Products
Catalog row in Vendor License Rules · Cited
- Kind
- Prerequisite
- Statement
- Product License Guide s.7.2 and Support Services Policy s.7: Gold, Platinum, Diamond, Adoption and Resident Engineer are delivered only while the customer maintains current Support Services for all Products and Appliances. (effective 2026-04-21)
- Applies when
- Buying or renewing Enhanced Support
- Applies to
- Enhanced Support Services add-ons
- Related programs