Active maintenance agreement (Customer Center eligibility)
Catalog row in Vendor License Metrics · Cited
- Unit
- Institution
- Aliases
- Maintenance plan
- Definition
- Customer Center FAQ: access is "limited to employees at institutions on an active maintenance agreement supported by Ellucian".
- Counting rules
- Eligibility is per institution and depends on a current maintenance plan.
- Floors / minimums
- Not stated; plan terms are in the institution’s License Agreement.
- Applies to products
- Banner
- Colleague
- Customer Center
- Product category