Reinstating a lapsed SMP costs the lapse fees plus 35 percent
Catalog row in Vendor License Rules · Cited
- Kind
- Pricing
- Statement
- Support Policy section 2.1.4: renewing a lapsed or cancelled SMP requires paying all Renewal Fees for the lapse period plus an administrative charge of 35% of the then current Renewal Fees.
- Applies when
- A customer re-enrols after cancelling or lapsing
- Applies to
- Perpetual licences whose SMP lapsed
- Related programs