Support must cover all Licensed Software
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- MSLA s.5: standard Support Services are mandatory for the Initial Term of Licensed Software; any purchase or renewal of support must cover all Licensed Software for its full Term. (effective 2026-05-01)
- Applies when
- Partial support renewals
- Applies to
- Delinea Licensed Software
- Related metrics
- Related programs