LICENSEWARE
Delinea Metric

Secret Server support licence

Catalog row in Vendor License Metrics · Cited

Unit
User (support)
Definition
Secret Server documentation: "Support licenses allow you to receive technical assistance from the Secret Server support team, and software updates for installed versions of Secret Server."
Counting rules
One support licence per user licence; "the number of support licenses and user licenses must match" for update eligibility. The MSLA requires standard Support Services for the Initial Term and any renewal of support to cover all Licensed Software.
Floors / minimums
Must match the user licence count.
Applies to products
  • Secret Server On-Premises
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