ScreenConnect Concurrent Technician License
Catalog row in Vendor License Metrics · Cited
- Unit
- Concurrent technician
- Aliases
- Per concurrent tech; concurrent tech license
- Definition
- ScreenConnect SaaS EULA §2(c): the Service is provided "on a concurrent user basis such that Client must purchase one license for each user that may access and use the Software Host Client at any one time."
- Counting rules
- A licence is used each time a technician connects to a session; with three concurrent tech licences there may be unlimited host accounts but only three connect at once (Cloud licensing). Each plan caps simultaneous sessions per technician: One 1, Standard 3, Premium 10 (pricing page). "License Pooling" for organisations not working on the customer's behalf is prohibited.
- Floors / minimums
- None stated; the One plan is limited to a single licence and 10 unattended access agents and is offered annually only.
- Applies to products
- ScreenConnect Cloud (One, Standard, Premium)
- Product category