Exceeding an Authorized Use Limitation requires a new Schedule or payment
Catalog row in Vendor License Rules · Cited
- Kind
- True-up
- Statement
- Master Agreement §4.2: ConnectWise may first work with the customer to reduce usage; if the customer cannot or will not comply, it must promptly execute a Schedule for additional Authorized Use Limitations and/or pay any invoice for excess usage. (effective 2026-07-01)
- Applies when
- Usage exceeds the Authorized Use Limitation in a Schedule or the Documentation
- Applies to
- All ConnectWise Offerings
- Related metrics