Annual plans need thirty days notice to reduce or cancel
Catalog row in Vendor License Rules · Cited
- Kind
- Renewal
- Statement
- Terms of Service 1.12: for annual plans, notice of downgrades, cancellations, user-count reductions, package changes or add-on discontinuation must be given at least thirty days before renewal, or the Services renew for another twelve months. (effective 2025-06-27)
- Applies when
- Reducing users or cancelling before renewal
- Applies to
- Annual plans
- Related metrics
- Related programs