License Server telemetry must be active; upgrade within 6 months of each new version
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- Support Services Delivery Guide (effective June 2025), License Compliance: buying CSS means agreeing to license compliance audits. Citrix License Server collects and reports limited license telemetry; customers had to move to License Server 11.17.2 Build 40000 by 2023-03-31 and to each new version within 6 months of release, with electronic or manual reporting active. Citrix may suspend or terminate CSS for non-compliance.
- Applies to
- On-premises Citrix product licenses served by Citrix License Server, for customers with Customer Success Services
- Related programs