Technician logins may not be shared
Catalog row in Vendor License Rules · Cited
- Kind
- Use rights
- Statement
- Terms of Use §5.3: each Permitted User must use their own credentials; if credentials are used by several individuals or a Permitted User uses the Services excessively, the customer pays excess fees on Atera's first request, and may be suspended or terminated. (vendor document dated 2025-12-30; as published on 2026-09-27)
- Applies when
- Several people use one technician login, or one technician handles an unusually large estate.
- Applies to
- All Atera plans.
- Related metrics