Mid-cycle plan upgrades are prorated
Catalog row in Vendor License Rules · Cited
- Kind
- True-up
- Statement
- An upgrade during the billing cycle is billed as a one-time charge for the price difference for the remainder of the cycle, then at full price from the next cycle; the same calculation applies to adding technicians and to switching from monthly to annual. Terms of Use §4.2 allows an upgrade either to run for the remaining term or to restart the term. (Help Center article last edited 2026-09-01; as published on 2026-09-27)
- Applies when
- Upgrading plan, adding technicians or moving from monthly to annual.
- Applies to
- All Atera plans.
- Related metrics
- Related programs