Software Maintenance and Support
Catalog row in Vendor License Programs · Cited
- Kind
- Maintenance
- Term
- Three-year renewal terms
- Definition
- EULA s.3: provided "as described in Tungsten's then current Software Maintenance and Support Agreement, Software Lifecycle Policy and Product Release and Sunset Schedules".
- Commercial rules
- Renews for consecutive three-year terms unless either party gives 30 days notice for all of the Software; reinstatement after lapse costs the current annual fee plus unpaid fees since expiry plus one additional year, and the customer must upgrade to the current supported version.
- Applies to
- Tungsten software licensed under the EULA and a Sales Order.