LICENSEWARE
SysAid Program

SysAid On-Premises subscription

Catalog row in Vendor License Programs · Cited

Kind
Subscription umbrella
Term
Initial Term per Order Document, then successive annual Renewal Terms.
Aliases
On-Prem; In-House Edition
Definition
On-Premises EULA, Subscription: a "limited, non-exclusive, revocable, non-transferable, non-sublicensable license to access and use the Services and System during the Term solely for Your internal purposes in accordance with the limits enumerated on Your Order Document".
Commercial rules
Single instance on one server plus backup copy; delivered as an identification key by email; customer keeps a log of copies; support only for current and previous five releases; hybrid services (BI Analytics, Automate Joe, TeamViewer Embedded) fall under the Cloud Terms. Same renewal and fee mechanics as Cloud.
Applies to
SysAid On-Premises (customer-hosted) System and Services.
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