Customer Engagement Bundle
Catalog row in Vendor License Programs · Cited
- Kind
- Add-on entitlement
- Term
- Coterminous with the RingEX term
- Definition
- Add-On Service Descriptions: a collection of call center features paired with a RingCentral Ultimate Digital Line on the EX platform, including the Call Queues Booster and Business SMS Booster, with AI-powered editions adding AI Conversation Expert and AI Receptionist.
- Commercial rules
- RingCentral bills the bundle price multiplied by the number of seats in the account. The customer is allotted 50 minutes of AIR usage per user per month aggregated across the account; overage applies and bundles are available.
- Applies to
- RingEX customers in the US and Canada
- Related metrics