Redis Support Packages
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Subscription Term
- Aliases
- Basic; Developer; Business; Enterprise; Premium Enterprise
- Definition
- Support Policy: Basic, Developer, Business, Enterprise and Premium Enterprise Support Packages, availability determined by total annual Software (or Cloud Services) fees.
- Commercial rules
- One package for all licensed Software; support included with and inseparable from the licence. Technical Account Manager in Enterprise from USD 20,000 support ARR; second TAM in Premium Enterprise from USD 60,000. Not available for trials, evaluation or previews.
- Applies to
- Paid Redis Software and Redis Cloud