Support Package is set by total annual fees and applies to all databases
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Software Support Policy s.2.2: the available Support Package depends on total annual Software fees, and the customer has one package for all licensed Software; support is included with and inseparable from the licence.
- Applies when
- Choosing support levels per environment
- Applies to
- Redis Software (equivalent rule for Redis Cloud)
- Related programs