NetApp Support Services
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Support Services Period on the quotation
- Definition
- Support Services Terms: Software Support Services consist of Remote Technical Support and access to all Software Updates made generally available by NetApp during the Support Services Period.
- Commercial rules
- The same level of support must be bought for all components and controllers in a system. Reinstating lapsed support requires paying the fees for the lapsed period plus any reinstatement fee. No support after published End of Support dates. The EULA itself grants no right to updates or support.
- Applies to
- NetApp hardware and software
- Related metrics