Keeper support tiers (Free, Silver, Platinum)
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Subscription term
- Definition
- Support Service Level Objectives: every customer is entitled to the Free support tier; Silver and Platinum tiers are reserved for customers who purchase corresponding Silver or Platinum support SKUs.
- Commercial rules
- Free support is included; Silver and Platinum are separately purchased support SKUs.
- Applies to
- All Keeper business customers