LICENSEWARE
Kaseya Program

Transition Period

Catalog row in Vendor License Programs · Cited

Kind
Onboarding
Term
Start of initial Committed Service Term
Aliases
Ramp; phased adoption
Definition
Kaseya Master Agreement §2: "Certain Orders may provide for a transition period at the start of the initial Committed Service Term to account for various circumstances, such as implementation or onboarding ("Transition Period")."
Commercial rules
Transition Periods are not Trials and do not allow termination at their end. A free Transition Period does not count toward the initial Committed Service Term; renewals do not repeat it. A ramped-fee Transition Period with all Licenses provisioned at the start does not change the term, and the subscription counts all Licenses provisioned after the ramp.
Applies to
Initial Committed Service Term of Orders that state a Transition Period.
Related metrics
Esc