Automatic subscription renewal (Gen Digital brands)
Catalog row in Vendor License Programs · Cited
- Kind
- Auto-renewal
- Term
- Charge up to 35 days before term end
- Definition
- Paid subscriptions renew automatically at the end of their term unless the customer has opted out; the renewal charge is the price at the time of renewal.
- Commercial rules
- Gen emails in advance and may charge up to 35 days before the subscription ends; Avast, AVG and CCleaner terms add retries up to 15 days after the renewal date and a right to cancel a renewal within 30 days.
- Applies to
- Norton, LifeLock and Gen products under the LSA; Avast, AVG and CCleaner under the EULA.