Single-tenant and multi-tenant deployment
Catalog row in Vendor License Programs · Cited
- Kind
- Deployment model
- Term
- Ongoing
- Definition
- Service Level Guidance definitions: "Multi-Tenant Solution" is a single instance supporting multiple customers; "Single-Tenant Solution" is a single instance supporting only the Customer.
- Commercial rules
- Multi-tenant upgrades deploy automatically at no cost during scheduled maintenance. Single-tenant customers are recommended to upgrade every 12-18 months and required to upgrade at least every two years (eight releases); versions older than five years are out of support.
- Applies to
- e2open subscription services
- Related metrics