Grace period and limited state
Catalog row in Vendor License Programs · Cited
- Kind
- Lifecycle
- Term
- 30 days grace, then limited until payment
- Definition
- Help Center, Expired professional plans and trials: a professional plan that is not paid enters a 30-day grace period and then a limited state.
- Commercial rules
- During grace the account is fully usable. In the limited state admins can read their data but cannot add data or manage settings, and members cannot log in. Paying restores everything; policies and data are preserved. Support can extend grace by a few days or stop auto-renewal.
- Applies to
- Professional plans with an unpaid renewal
- Related metrics