LICENSEWARE
Collibra Program

Standard Support

Catalog row in Vendor License Programs · Cited

Kind
Support
Term
Subscription term
Definition
Standard Support Policy included with the Service during the Subscription Term.
Commercial rules
Business hours support (9 AM to 6 PM in the Order time zone) and 24x7 for Severity 1 Incidents.
Applies to
Collibra Service
Esc