Automatic seat upgrade (true-forward)
Catalog row in Vendor License Programs · Cited
- Kind
- True-forward
- Term
- Remaining period of the current subscription
- Definition
- Subscriber Terms §4.2: Asana may calculate End Users and other capacity units periodically and invoice excess increments pro rata for the remaining period.
- Commercial rules
- The Help Center describes the self-serve version: billing owners get a banner and three emails, then the plan is resized to the matching seat bucket and an updated invoice is issued. Reductions take effect only at renewal with 30 days' notice.
- Applies to
- All paid subscriptions under the Subscriber Terms
- Related metrics