AppleCare for Enterprise
Catalog row in Vendor License Programs · Cited
- Kind
- Technical support plan
- Term
- Contract duration
- Definition
- AppleCare Service Plan matrix: AppleCare for Enterprise columns End User Support and IT Department Support.
- Commercial rules
- End User Support: unlimited technical contacts and “Unlimited incidents for contract duration”. IT Department Support: 6 technical contacts, 1 management contact, multiple locations. Hardware repair requires a service contract.
- Applies to
- Enterprises; the matrix gives no price.
- Related metrics